Hermit Crab Copy – Data Protection Policy

1. Introduction
Hermit Crab Copy is committed to protecting the privacy and security of personal data. This policy outlines how I collect, store, use, and protect personal information in compliance with applicable data protection laws.

2. Data Collection
I may collect and process personal data, including but not limited to:

  • Names and contact details (email, phone number, address)

  • Payment details for invoicing purposes

  • Any information necessary for providing consultancy, coaching, and copywriting services

3. Data Usage
Personal data will only be used for the following purposes:

  • Communicating with clients about projects

  • Providing consultancy, coaching, and copywriting services

  • Managing invoices and payments

  • Email marketing e.g. newsletters or launches

  • Complying with legal obligations

4. Data Storage & Security
I take appropriate measures to secure personal data against unauthorized access, loss, or misuse. This includes:

  • Secure storage of digital files with password protection

  • Limited access to data only when necessary

  • Secure payment processing via trusted third-party providers

5. Data Sharing
I do not sell, rent, or trade personal data. Personal data may only be shared when required by law or when necessary to deliver my services (e.g., collaborating with subcontractors, subject to confidentiality agreements).

6. Data Retention
Personal data is retained only as long as necessary for business purposes or legal compliance. Once no longer required, data will be securely deleted.

7. Your Rights
Clients have the right to:

  • Request access to their personal data

  • Request corrections to inaccurate information

  • Request deletion of their personal data (subject to legal obligations)

  • Withdraw consent for data processing

8. Contact Information
For any data protection queries or to exercise your rights, please contact charlotte@hermitcrabcopy.co.uk

This policy may be updated as needed to comply with legal or business requirements. The latest version will always be available upon request.